Saúde mental, qualidade de vida e gestão de pessoas um modelo no transporte

Abstract

Faced with challenging scenarios after the Covid-19 pandemic, organizations in the transport segment, especially in the bus public transport, need a model that promotes quality of life and professional performance for business sustainability. The objective of this work is to study and implement the project in the family business founded on July 4, 1968 and is in its third generation. It is a service provider in the area of Urban Collective Transport by Bus in the city of Belo Horizonte, with a fleet of one hundred and nine vehicles and a staff of two hundred and seventy employees. Its management team is distributed in four main areas: operational traffic, vehicle maintenance and administration, in which its biggest challenge is to provide quality service to its customers in a sustainable, ethical and socially committed manner. The value proposition of this program will be to show the panorama of people management and the impacts of illnesses that affect organizations in the segment. In order to meet the research objectives, a case study was carried out based on research and intervention methodologies that are assertive in health management and quality of life at work, compatible with the dynamics of the company's operation.