Segurança psicológica: um modelo de aplicação que promova maior engajamento, produtividade e resultado

Abstract

Psychological safety is a critical factor in fostering healthy and productive work environments, particularly in the road freight transport sector, which faces unique challenges such as long working hours, physical and emotional safety risks, social isolation, and performance pressure. This study aims to promote psychological safety to enhance productivity and professional performance in companies within this sector. Field studies, stakeholder interviews, and comparative analyses with benchmark companies like Ambev and Grupo Boticário were conducted to explore the impact of psychological safety on employee well-being and performance. Using the four pillars of psychological safety—Trust, Learning, Expression, and Collaboration—a practical model was applied in a pilot company in the road freight transport sector. Results highlighted the importance of psychological safety in increasing job satisfaction, fostering trust, collaboration, and creativity, and addressing new challenges effectively. This applied project seeks to broaden the understanding of psychological safety in road freight transport, offering actionable insights, integrated policies, and leadership training through the 4S method. The model enables monitoring and improving psychological safety indicators, creating healthier, more productive, and innovative work environments that drive long-term growth and sustainability for companies in the sector.