Automação do cálculo de diárias: uma proposta para o cumprimento da legislação vigente relacionada aos aeronautas em viagens internacionais a trabalho

Abstract

This work proposes the implementation of an electronic system for calculating and paying international daily allowances for the crew of the airline LATAM. In 2011, the companies TAM and LAN announced the merging of their brands, maintaining separate actions for each company. In 2012, the companies announced the birth of LATAM Airlines Group, as a set of the two companies. The name is formed by the combination of the names LAN and TAM and is a reference to the term “Latin American.” The research identified operational, financial, and image challenges associated with the current manual cash payment process, leading to the need for modernization and optimization of the company's internal procedures. The opportunity for the Application Project arose from the need to simplify and automate the calculation and payment of meal allowances for the crew on international trips. The relevance of the project is justified by its impact on the organization's financial and compliance processes, as manual execution is prone to errors, resulting in financial losses and non-compliance with labor regulations. In this sense, the proposed solution involves transitioning from the current manual system to an electronic system, offering an alternative to increase operational efficiency, ensure regulatory compliance, and promote a modern image. Additionally, other benefits include security and convenience for the crew and the elimination of manual processes for company management. The implementation of the system involves developing software for managing international daily allowance payments. LATAM is a company with Innovation in its DNA, basing its development actions on improving new tools and technologies that enhance the company's performance, meet legal requirements, and contribute to the continuous improvement of our processes and people. From a methodological point of view, structured research was conducted with the end users (LATAM crew) and benchmarking with other companies in the sector, which led to identifying the similarity of difficulties regarding the payment of conventional legal allowances, as well as the expectation for the development of mitigating tools that meet the companies' needs, provide legal security, and maintain the companies' relevance. It is concluded that the implementation of the automatic calculation system for the payment of international daily allowances is feasible and strategic, positioning LATAM to face future challenges and seize growth opportunities in the aviation sector.