Engajamento dos maquinistas: os desafios de recrutar, desenvolver e reter para os negócios do segmento ferroviário

Abstract

Engagement is directly linked to professional motivation and, precisely because of this, it is not a characteristic that can be simply bought, as many businessmen and entrepreneurs still believe it is possible today. It is perceived that it is still complex and it can be assessed that there is no way to separate the person from their work, as, in most cases, their work activity transforms the worker himself, even incorporating his identity. And how to have engaged machinists? The machinist is a very old and traditional profession, and identifying people for this role was less complex in the past. However, the advancement of technology and business innovation in the railway sector brought an additional difficulty to the training process of this professional and the attractiveness of the function became more difficult. The guiding problem for this study is: What is the importance of having engaged and motivated train drivers for the development of the railway segment business? And the general objective of this study is to understand the importance of the development of machinists for the maintenance and growth of the railway segment business, through the definition of a single path of development for this function among companies in the sector, as one of the levers for engagement . It is understood that engaged employees yield the best results, because in this way the work is no longer seen as something bad and harmful and becomes an integrated part of people's daily lives, hence the importance of this project for the scientific community and for society in general. The methodology used was a bibliographical research and field research with analyzes and studies by authors such as Bueno (2019), Dutra (2009), Chiavenato (2010), Bergamini (2002) and Juliano (2008).