Proposta de solução em processos gerenciais de avaliação de competência da Companhia Brasileira de Trens Urbanos – CBTU

Abstract

The principle of efficiency (article 37 / CF) guides public activity and its agents. In this sense, the quality and competence of public servants (broad sense) are circumstances demanded by the society as a whole. However, these circumstances can only be checked after hiring, since entry to public services follows the model of objective tests (in general), in which the personal condition measured is based only on school and / or university knowledge. Thus, management evaluation and development programs are the appropriate tools for monitoring and measuring the quality and competence of public servants. This is the exact scope of the present project, designed for the Companhia Brasileira De Trens Urbanos – CBTU, which aims to develop, based on doctrinary researches and internal analyses, a new management tool for evaluating the competencies of its employees, a role in which these researchers are included.