Gestão de pessoas: um estudo aplicado à melhoria de desempenho de motoristas na Transbahia

Abstract

The objective of this research was the development of a project to contribute to driver motivation and development, as well as to analyze its tax impact on Transbahia results. For the progress of the project, the qualitative and exploratory research was applied in 100% of the driver's frame of the researched company and object of this application project, seeking to understand the behavior, particularities and experiences of each one to make the problem more explicit and construct hypotheses, keeping the anonymity of the interviewees. We analyzed the main impacts of areas affected by the performance of drivers in the company and the success practices of driver performance programs and employee engagement in other institutions. A performance management model was proposed for Transbahia and in the end a feasibility study was done. The suggested model responds to the proposal of how it could develop the performance of the drivers and the impacts in the company by the engagement of the employees and their internal result. With low investment, focused on functional quality, cost reduction and environmental improvements without distancing itself from strategic and financial planning will contribute to medium and long term gains and can be applied in other sectors of the institution.