Gestão de pessoas: um estudo aplicado aos profissionais da área de manutenção da empresa Avianca Brasil

Abstract

Avianca Brasil has been showing good results in the last years and is becoming more consolidated as an air transport service option, in a niche left by almost other companies. With differentiated space between seats, modern aircraft and an aboveaverage on-board service, it has been conquering more clients. With ever more expressive results, comes the growth of the company, and with growth, more processes, more bureaucracy and more steps, compared to the start of the company's operation, where everything flowed more naturally. In the midst of this process of change and growth, one notices the need for a structured way of managing people, a career track, recognition of employees, meritocracy so that management is organized, transparent and, above all, that its employees so they perceive it in moments of career ascension, stability or end of a cycle. With a clear and effective track, results a good climate, productivity and promoters employers of the brand, arise naturally. This is the proposal of our work, which through field research, aimed at career and recognition will guide the next steps to study the feasibility of its application or not, in the aircraft maintenance sector of the company. The sampling will take place in the group of mechanics and managers of the area. Based on the data that the research elucidates, the need will be verified, strengths and opportunities for improvement will be checked, so that the implementation project going to be as successful as possible. Based on the above, the expectation for this project is to gather relevant data from the group that will feel the most change in the case of implementation, and that will benefit more from the results of a structured and meritocratic career track.