Os desafios relacionados ao controle da viagem e jornada de trabalho no contexto do transporte de cargas, somados à complexidade inerente à gestão logística no transporte rodoviário

Abstract

The road transport segment in Brazil remains the predominant mode for moving goods, on short trips or extensive itineraries that cover the entire country, in search of efficient journeys for all users. Despite its great relevance, the road freight transport sector faces challenges arising from the lack of adequate infrastructure, high operational costs, widespread adoption of obsolete technologies, scarcity of qualified labor and legislation that often does not match the reality of the sector. These factors directly affect the operations of the organizations involved. To carry out this work, the need was identified with the Pedra Branca Transports Company, to effectively manage the working hours of its employees, including travel itineraries, beginning and end of the journey in accordance with labor legislation, as well as automated control of merchandise transport, ensuring deadlines and integrity for everyone involved in the operation. Currently, the company is facing high rates of overtime, unscheduled downtime, costs of labor actions related to working hours, increased fuel costs, allocation of labor for data recording and the absence of sustainability programs. This case study aims to seek solutions to the needs presented, understanding the particularities of the operation and seeking the best practices for optimization and efficiency in the company's activities.