Boas práticas no setor de transporte urbano de passageiros

Abstract

Private and public managers responsible for decisions in urban passenger transport face challenges in making it efficient and sustainable. Therefore, it is necessary to identify good practices that seek to promote and contribute to tariff balance as well as improving the efficiency of companies operating in urban passenger transport. In this sense, this work seeks to identify good practices, as well as their main advantages and challenges, through a literature review. As a result of this research, there is the consolidation of a set of good practices related to urban transport, which can be adopted by private companies and the consenting authorities, which seek to increase the sustainability of operations. However, it is noteworthy that it is necessary to use decision-making mechanisms to identify the best good practices for implementation.