A inclusão do deficiente auditivo nos setores rodoviário e ferroviário de logística: criando uma cultura organizacional que conecta o deficiente auditivo ao ouvinte e agrega valores culturais

Abstract

There are still many challenges to ensure the full participation of people with hearing impairment in different areas, including the labor market. By promoting the training of employees to learn Libras and the integration of deaf people into the work environment, it is possible not only to reduce communication barriers, but also to create a more diverse and inclusive environment, which values diversity, and the contribution of all employees. The application project is based on the importance of promoting inclusion and equal opportunities in the work environment. The methodology used was a qualitative survey with employees and managers of transport companies and benchmarking with organizations in the stage of developing a culture of diversity, advanced inclusion, and equity. Fully including people with hearing impairments in the workforce presents significant challenges, but it also offers valuable opportunities. By promoting the training of employees to learn Libras and integrating deaf people into the work environment, companies can overcome communication barriers and create a more diverse and inclusive environment. This initiative not only values the contribution of all employees, but also brings tangible benefits to the company, such as reducing absenteeism, increasing productivity, and promoting a safe and healthy work environment for all. It is fundamental to recognize the importance of promoting inclusion and equal opportunities in the work environment, and qualitative research with employees and managers, together with the benchmarking of organizations in distinct stages of development of the culture of diversity, advanced inclusion, and equity, contributes for understanding these processes and identifying best practices. This approach supports the construction of a more inclusive business environment aligned with the principles of social justice and human rights.