Comitê de crise no modal rodoviário de cargas

Abstract

This App Project addresses the establishment of crisis committees in road freight transport companies, aiming to enable the anticipation, guidance, and direction of sector company managers in adopting agile and assertive actions capable of mitigating the causes and effects generated by operational events of non-compliance, which impact the costs and image of these companies. By dealing with this management process that assesses the potential of certain risks and establishes control measures to prevent these risks from developing into crises, the project aims to demonstrate the importance of raising awareness about the inherent risks in cargo transportation activities that companies in this sector are subject to; define the main risks and highlight them for continuous treatment; and study the feasibility of implementing a crisis management committee in road freight transport companies. Given the sector's deficiency in this aspect and the absence of specific bibliography, the adopted methodology relied on a bibliographic research on related topics and included conducting structured interviews based on a previously planned questionnaire and benchmarking with reference companies. Thus, actions were established to address common logistics problems faced by road freight transport companies, outlining a process that can be efficient and adaptable to this segment, which strategically represents great importance and impact in Brazil.