Gestão de talentos e o desafio da disponibilidade de motoristas qualificados para o transporte coletivo urbano e fretamento de passageiros em Manaus

Abstract

Investing in the qualification and training of fleet drivers is important for the evolution of the professional and generates benefits for the company, because with the training it is possible to avoid costs, loss of images for the business. As well, it is important for the company to be safe and careful with the driver. With this, a study was carried out on the process of attracting, training and retaining new drivers for the urban transport sector with a model of valuing these professionals, in order to meet the need for qualified labor, contributing with the improvement in the performance of passenger transport companies in Manaus. An analysis of the sector was carried out, presenting figures on the number of drivers and some challenges for their management; conducted a survey of successful information management practices for professional performance at two other companies, one such benchmarking of the air transport sector. The perception of stakeholders in relation to the initial concept of the project was evaluated, including at the end some suggestions given by them. The technical feasibility study showed that the project is feasible, as there is currently a need for new trained drivers for the companies. The project took into account the study of the financial viability of the business, presenting the technical, political-legal, strategic viability, as well as the result of this study shows that the project is promising, but it depends on initial investment and the adhesion of the entrepreneurs of the urban transport sector of the city of Manaus.