Gestão de ativos: um modelo que promova a conservação e manutenção de ativos no transporte rodoviário das empresas Ansal e Paraibuna

Abstract

This research started with the curiosity to understand which behaviors lead individual to practice vandalism and depredation, as not to take care of transport companies’ assets. Over this study, we worked with many topics and variables, as natural factors, infrastructure and human behavior. It was possible to conclude that the factor that has more control capability by the board is the human behavior, using the right incentive to encourage the customers and employees to comply mitigating costs and improper usage impacts to its network and buses. Therefore, a technology-based methodology was developed to control and monitor the factors that cause these events of vandalism and damage. The creation of a software/application that will manage the damages and data was defined, and the cost reductions achieved will be reverted into profit for the companies, and also for the users and employees that contributed to this scenario.