Turnover: os motivos geradores de pedido de desligamento de trabalhadores em uma empresa de transporte de passageiros

Abstract

This application project was developed based on the observation of the enormous and varied challenges that organizations face with regard to the capture and maintenance of their human capital. This context, evaluated within the transport companies, consists of impacting elements in their costs. Thus, this work took as a general objective to identify the main reasons that make drivers of transport companies request termination of these organizations, listing them by the number of terminations and whether this reason is direct or indirect. For this purpose, an explanation of the turnover and the costs it generates to the organizations was made, a bibliographical research on the benefits of the termination interview and on the reasons that generate employee termination and also sought to identify the main reasons for dismissal. in a passenger transport company, as well as benchmarking techniques to help solve the problem. Finally, after exposing the data collected both in the bibliographical research, through academic articles and books, and in the documental research, through the analysis of data filed by the passenger transport company. It was noticed that the main cause of turnover was due to financial indebtedness, among other factors, such as stress, traffic accidents and dissatisfaction with work, etc. It was concluded that, in order to minimize turnover and the costs involved, the company should program a strategic plan that includes actions to integrate employees, job and salary plans and performance evaluation, lectures on financial education and employee follow-up. It will also be necessary to hire a psychology professional who will help resolve various factors, from emotional stress to debt problems. The company may also plan to minimize turnover in order to control the costs caused by this phenomenon generated. As for the operational managers, they must approach the drivers to help them solve their problems and reduce the possibility of the employee requesting dismissal from the organization. Finally, it was found that for the company to be able to reduce the turnover indicator, each of the reasons listed for the dismissal of its employees must be worked on by the organization on time.