Desenvolvimento de pessoas e responsabilidade social: atração e formação de mão de obra para o mercado de agências de navegação/armadores

Abstract

Historically, maritime transport has had a great influence on the development of Brazil and especially in Baixada Santista, as it has the largest port in Brazil. In August 2020, the Port of Santos achieved the best mark in the entire historical series, moving 13.7 million tons, up 13.6% over the same month in 2019 and 1.8% above the previous record, registered last July, when it operated 13.5 million tons. Consequently, the scope of the waterway modal, allows the entry and exit of goods from Brazil to the world and vice versa, thus maintaining a large part of the jobs in the region, through direct and indirect activities related to this activity. For comparison, 60.4 thousand jobs are equivalent to 21% of the employed population in the three cities surrounding the Port of Santos - Santos (204.2 thousand), Guarujá (54.6 thousand) and Cubatão (28.9 thousand) , according to data from the Brazilian Institute of Geography and Statistics 2017. The activities that capture labor are the Shipping Agencies / Shipowners, service providers for supplying consumption to ships, personnel for handling cargo (stowage), shipping companies land cargo transportation, forklift rental and sale companies, cargo and container handling terminals, dispatchers, cargo raising companies, government agencies, among others. Although the advent of technology has banned several jobs in the region, we still have the constant challenge of having skilled labor to maintain all the activities mentioned above, specifically speaking of the activity of Maritime Agencies, whose main function is to represent international shipowners operating in Brazil, serving them through commercial representation, management of all cargo documentation before port authorities, importers and exporters, logistical, operational and financial control, as well as support in legal matters relevant to the area. Considering the great diversity of this activity, companies have already started to feel a shortage of specialized labor to fill vacancies for the sector. Despite the existence of university education in Foreign Trade, it is clear that professionals duly trained and qualified for specific activities are difficult to find in the market, since training in Foreign Trade does not enable these professionals to properly operate specific systems in the area, legislation and technical knowledge of the back office areas of Maritime Agencies. The objective of this project is to analyze the interest of Shipping Agencies in attracting specialized labor, streamlining hiring, reducing training time and reducing turn over. Through the application of a survey, we seek to understand the needs of companies and, from there, propose alternatives for attracting / hiring labor. We also want to develop young people's interest in the profession, seeking to provide training opportunities for young people, promoting social inclusion.