Motorista de ônibus urbano: o estresse na profissão

Abstract

This study aims to analyze the job stress of the urban bus driver. As a result of the considerable increase of cars, motorcycles, trucks, urban buses is configured as a means of locomotion that must interact daily with all the context of movements that often leads to high-stress situations. The causes or sources of stress at work as well as different aspects generate consequences such as the so-called occupational illnesses, difficulties in the relationship interpesso al, absenteeism, among others. Therefore, this study consists of a sample you want to trace the profile of the drivers of urban passenger transportation, check the level of stress that these are professionals. For both if you used a case study with descriptive character with a quantitative approach, exploratory and that the submission of observational results of a survey conducted with the drivers of public transport in the cities of Joao Pessoa and Campina Grande, in Paraíba State, Brazil. This study was designed to investigate and find ways to prevent risks to workers. Contrary to this, offer quality of life at work. The analysis was based on information from the companies and in interviews with 144 (144) drivers. The questionnaire was composed with objective and subjective questions about situations experienced in the daily lives of these professionals. The results were evident from the activities of drivers are stressful, causing fatigue, being linked with both internal factors to work as external elements.