Proposta de um método de verificação de como as empresas utilizam a gestão estratégica de pessoas para alcançar alta performance

Abstract

Due to economic growth and technology information modernization, there has been a great transformation in companies' organizational environment, which began investing in human capital seeking more competitivity in the market since early 1990s, when Brazil and the world experienced deep changes in labor relationships. This scenario includes transportation companies, a segment that grows worldwide and, in order to give more efficient results, need to invest in innovation and high performance of their teams. In this context, the research aims to evaluate the performance of the companies JCA, VLI, and PLENA via benchmarking, which seeks best practices for constantly improving performance since the quality of the services provided by the transportation companies provide better productivity and company growth, and greater client satisfaction. Through a theoretical background, will be present the core concepts of strategic people management, values, organizational culture, and benchmarking. Furthermore, will be approached the aforementioned transportation companies market practices, followed by a proposal to improve the strategies, and performance of the researched bus companies.