Repositório Digital do Transporte

  1. Repositório Digital do Transporte
  2. Projetos Aplicativos
  3. Aviation Management (AVM)
Use este identificador para citar ou linkar para este item: http://repositorio.itl.org.br/jspui/handle/123456789/401
Registro completo de metadados
Campo DCValorIdioma
dc.contributor.advisorHalawi, Leila-
dc.contributor.authorConconi, Alessandro-
dc.contributor.authorSerafim, Anderson da Silva-
dc.contributor.authorSilva, Vitor Cordeiro-
dc.contributor.authorHaberli, Thais Vieira-
dc.date.accessioned2020-05-27T13:35:24Z-
dc.date.available2020-05-27T13:35:24Z-
dc.date.issued2019en_US
dc.identifier.citationCONCONI, Alessandro et al. Correct delay code assignment. 2019. 64 f. Capstone Project (Aviation Management Certificate Program) - Embry-Riddle Aeronautical University; Instituto de Transporte e Logística, São Paulo, 2019.en_US
dc.identifier.urihttp://repositorio.itl.org.br/jspui/handle/123456789/401-
dc.descriptionCapstone Project (Aviation Management Certificate Program) - Embry-Riddle Aeronautical University; Instituto de Transporte e Logística, São Paulo, 2019.en_US
dc.subjectAirlineen_US
dc.subjectDelay codeen_US
dc.titleCorrect delay code assignmenten_US
dc.contributor.emailalessandro.conconi@voeazul.com.bren_US
dc.contributor.emailanderson.serafim@voeazul.com.bren_US
dc.contributor.emailvitor.silva@voeazul.com.bren_US
dc.contributor.emailthais.haberli@voeazul.com.bren_US
dc.publisher.citySão Pauloen_US
dc.description.resumoThe air transport market requires high investments, has elevated risks, and low financial return. The competition requires airlines to differentiate themselves by offering better services. On-time Performance (OTP) is an essential service; lack of punctuality affects company costs and revenues. An on-time company generates more satisfaction for travelers, retaining them. Flight delays are identified and reported by airlines through delay codes that are standardized by IATA. A detailed and specific analysis of an airline's processes was performed to verify the quality of delay code allocation information. It also features the complete mapping of this company's delay code allocation processes and the current quality of the delay code allocation information. In the analysis, comparing the same scenarios for the flights, routes, and departure and arrival times, we found process failures, information divergences, code allocation errors, and differences in the reasons for delays between airlines. This study generated new proposals for improving the current processes of this airline, ensuring data quality and integrity, process improvement. Other airlines can also use this study to identify and improve their delay code allocation processes.en_US
dc.description.classAVM - T03en_US
Aparece nas coleções:Aviation Management (AVM)

Arquivos associados a este item:
Arquivo Descrição TamanhoFormato 
Correct delay code assignment.pdf798 kBAdobe PDFVisualizar/Abrir
Mostrar registro simples do item Recomendar este item Visualizar estatísticas


Os itens no repositório estão protegidos por copyright, com todos os direitos reservados, salvo quando é indicado o contrário.