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Use este identificador para citar ou linkar para este item: http://repositorio.itl.org.br/jspui/handle/123456789/374
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Campo DCValorIdioma
dc.contributor.advisorBraun, Marcus-
dc.contributor.authorLoureiro, Daniel Pires da Silveira-
dc.contributor.authorBarros, Leandro-
dc.contributor.authorViana, Rafael Abreu-
dc.contributor.authorCunha, Rafael Halliday da-
dc.contributor.authorMicaelo, Rejane-
dc.date.accessioned2020-02-04T20:53:25Z-
dc.date.available2020-02-04T20:53:25Z-
dc.date.issued2019en_US
dc.identifier.citationLOUREIRO, Daniel Pires da Silveira et al. Case study of the of multifunctional staff deployment at the stations of Metrôrio and VLT Rio. 2019. 40 f. Final Project (Rail Transportation Management) - Deutsche Bahn; Instituto de Transporte e Logística, Brasília, 2019.en_US
dc.identifier.urihttp://repositorio.itl.org.br/jspui/handle/123456789/374-
dc.descriptionFinal Project (Rail Transportation Management) - Deutsche Bahn; Instituto de Transporte e Logística, Brasília, 2019.en_US
dc.subjectMultifunctionen_US
dc.subjectSubwayen_US
dc.subjectTramwayen_US
dc.titleCase study of the of multifunctional staff deployment at the stations of Metrôrio and VLT Rioen_US
dc.contributor.emaildloureiro@metrorio.com.bren_US
dc.contributor.emailleandro.barros@metrobarrasa.com.bren_US
dc.contributor.emailrafael.viana@vltrio.com.bren_US
dc.contributor.emailrafael.halliday@vltrio.com.bren_US
dc.contributor.emailrmicaelo@metrorio.com.bren_US
dc.publisher.cityBrasíliaen_US
dc.description.resumoBased on the current scales and the activities currently performed at the stations, there was an opportunity to gain operational flexibility with the creation of a new position: station operator. A feasibility study was carried out to evaluate the impacts on customer service, training needs, how to make a transition and financial impacts. This function will group the activities currently performed by the following positions: Attendant and Sales Operator, Selling Operator, Station Auxiliary, Platform Auxiliary and Entrance Auxiliary. The only position that will not be absorbed in this role is that of Security Agent, although some administrative functions of the agent are absorbed.en_US
dc.description.classFM - T01en_US
Aparece nas coleções:Gestão de Sistemas Ferroviários e Metroferroviários (FM)

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