Logística em áreas de risco: um estudo de viabilidade para o desenvolvimento de um novo serviço de entregas na Grande Vitória

Abstract

Risk area logistics is a problem that exists in all major Brazilian metropolises, so it would be no different to make these deliveries safely in Grande Vitoria. Hazardous areas are considered to be regions known by the IBGE as “subnormal agglomerates” that have a disorderly growth of families altering the delivery process or functionality due to many problems, but cargo theft will be addressed. This project aims to propose the possible analysis for the development of a new delivery service for the population residing in the locations considered at risk. The aim of this study was to search for a study that would identify the attractiveness of a new distribution service model in risky areas in Grande Vitória to facilitate access and leave these orders safely to customers. For the development was used the research of mixed feature and information was collected through documentary research, in government websites and in the logistics area. The analyzed possibilities were important points to show the opportunity existing in the facilities of Intelligent Lockers Services in points properly mapped in risk locations, such as pick-up points.