Plano de ação complementar ao projeto gestão de volumes, visando melhoria incremental na produtividade operacional dos conferentes e auxiliares de transportes, aumento da sinergia e motivação, na transportadora Patrus

Abstract

This process was selected as maximizing an application of the Volume Management Project, generating incremental improvement in the company Patrus Transportes Ltda, Containment Unit. Not to be the highest productivity, the synergy and driving of the parties of the counters for conferencing and carriers for transports which represent the front line of the operation. Faced with the new challenges of a globalized and fully connected environment, such as companies seeking to divert attention but also efforts, how to increase team synergy, motivation and engagement, and improve operational performance, and consequently, positively impact carrier results. The analysis of the awards programs practiced by the market, combined with the fingerprints of the present study, allowed the identification of some gaps in their companies. After the investigation, it was concluded that it was important to organize a greater response to the collective effort, a high turnover, and generating a more motivating environment. Therefore, improving the incremental version of the Volume Management project is an instrument for applying a variable compensation model, such as conferences and transportation aids. It is expected as a greater result of the team, increase productivity and, consequently, results results for Patrus.