Os desafios do RH tradicional para o RH estratégico no atual contexto da indústria 4.0: um estudo de caso na empresa Alfa

Abstract

The purpose of this project was to study the traditional HR challenges of Alfa Company and its evolution to strategic HR in the current context of Industry 4.0. The aim is to indicate which route would be needed to move out of a traditional management model and approach a model that meets the expectations of people management within Industry 4.0. The Alfa Company, object of this study, operates in the field of road transport, has no employee evaluation and monitoring management policies aimed at its development and greater engagement in results, as will be detailed throughout this work. Thus, the group made a bibliographic research allowing to know the context of Industry 4.0, benchmarking some companies in the transport sector in order to identify if they already acted strategically with regard to management, and compared the results obtained with Alfa Company reality, aiming to identify improvement opportunities to advance their HR processes, making them more strategic. The benchmarking was conducted with 3 companies that are also in the field of road transport and with 22 other companies. Data collection was performed through questionnaires. It is believed that, in this way, it would be possible to draw up a strategic action plan aimed at making Alfa Company, in a 5 years period, closer to the management model of Industry 4.0, combining the respective company's strategic planning with HR actions. It is noteworthy that this is a wish of the senior management of Alfa Company, where through its strategic planning is premised on process innovation and people management.