Gestão de manutenção de frota de veículos: uma proposta de otimização através de monitoramento individualizado e contínuo

Abstract

Many are the projects that are dedicated to the businesses management, processes and procedures; however, what we will see more specifically, it is a methodology of shared management of a mechanic workshop focused on maintenance in an urban bus fleet with the focus directed to the accountability of each mechanic to a specific number of vehicles under his control. With this methodology is intended to facilitate the identification of the person responsible for the service performed in each vehicle of the fleet encouraging the mechanic to act in a more individualised way, since each vehicle group has a single professional responsible for the mechanical services performed in it, encouraging the employee to act in a more efficient way allowing the professional to demonstrate their individual performance even in a large and complex company. In this work the idea is to optimize and maximize the applied labor force in the vehicles, resulting in better quality maintenance without the need for systematic supervision and inspections. As a by-product of this procedure, it is sought to encourage group learning in a participatory way, through monthly meetings for updates and exchange of experiences in order to optimize the learning among employees, where the error of one can serve as an example for others not to make the same mistakes, improving the process of knowledge. Another consequence of this methodology is more optimized maintenance, bringing lower cost with better results in a reduced time frame, with the collaborator working in a more individualized way. It also aims to streamline the analysis of applied parts on quality and durability where the individual interest ends up bringing a benefit to the group by sharing this information. The final objective is the possibility of comparative evaluations by collaborator and group of vehicles of the same category, allowing the elaboration of graphs for performance analysis not only of services, but also of rework, costs, qualities of applied parts and efficiency of each mechanic encouraging a internal healthy competition to the company, seeking not the demerit of the less efficient, but rather the valuation of the most efficient.