Repositório Digital do Transporte

Use este identificador para citar ou linkar para este item: http://repositorio.itl.org.br/jspui/handle/123456789/110
Título: Just culture: a study on how to improve risk mitigation by applying a just culture in an airline line-maintenance enviornment
Autor(es): Garcia, Caio Rosante
Gomes, Gêssica Gasparin
Costa, Leonardo Zerbone da
Almeida, Vinícius Costa Vaz de
E-mail: caiorg@gmail.com
gessica.gomes@voeazul.com.br
leonardo.zerbone@voeazul.com.br
vinicius.almeida@voeazul.com.br
Orientador: Halawi, Leila
Número da turma: AVM - T02
Data do documento: 2018
Citação: GARCIA, Caio Rosante et al. Just culture: a study on how to improve risk mitigation by applying a just culture in an airline line-maintenance enviornment. 2018. 91 f. Capstone Project (Aviation Management Certificate Program) - Embry-Riddle Aeronautical University; Instituto de Transporte e Logística, São Paulo, 2018.
Resumo: This research aims at improving the risk management of line-maintenance department in a major airline in South America. The method was to tackle three fronts. One is the promotion of a just culture to create a reflective environment and the ability to identify organizational factors. This promotion is done by means of a course dedicated to the subject targeting management positions. The second front was to design a form that would give a proper channel for line-maintenance technicians to voice their concerns in a confidential way. Lastly, the third front was the definition of Safety Performance Indicators that will organize the risks reported. All these fronts are part of a more harmonic integration of the maintenance department with the safety department. Although the research was directed at afore mentioned company, the concepts here are universal enough to be applied to many fields, especially complex socio-technical systems.
Palavras-chave: Airline line-maintenance
Descrição: Capstone Project (Aviation Management Certificate Program) - Embry-Riddle Aeronautical University; Instituto de Transporte e Logística, São Paulo, 2018.
Aparece nas coleções:Aviation Management (AVM)



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